Privacy policy

We make sure that any information that is provided to Energy UK using the CO Be Alarmed website is handled in accordance with the Data Protection Act 1998.

Information collected directly

The CO Be Alarmed website provides forms for visitors to:

  • Share their stories about carbon monoxide poisoning
  • Contact us

We only use the information that is sent in these forms to give the service that has been requested.


Cookies are small files created by websites that you visit. They are used to help websites perform better – for example by remembering certain information such as a postcode you have entered in a form. These are stored on your computer and don’t harm your computer in any way. They can only be reused by the website that created the cookie. Find out more about cookies at the Information Commisioner’s Office website.

Google Analytics

We use Google Analytics to improve the Home Heat Helpline website and to understand what information you find useful. For further information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics at any time.

Cookie name and type:

  • _utma Google Analytics
  • _utmb Google Analytics
  • _utmc Google Analytics
  • _utmz Google Analytics


The CO Be Alarmed website is managed in WordPress, a content management system. It uses session cookies to temporarily store information that allows users to visit pages without having to log in each time.

Cookie name and type:

  • wp-settings WordPress user session

Social media

We have links to Twitter and Facebook on this website. These websites may set 3rd party cookies. You can find out more infomation on privacy for each site by clicking on the relevant link: Facebook and Twitter.